We provide several means for you to exercise your rights over your personal information. You may contact us through our dedicated portal, write to our privacy team, or contact one of our EEA/UK representatives.
In some regions, such as the European Economic Area (EEA), the United Kingdom (UK), and California, you have rights that allow you greater access to and control over your personal information. You may review, change, or delete your account information at any time.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.
If you are a California resident, we must adhere to certain rights and obligations regarding your personal information, in particular with regards to accessing, deleting, or limiting its use.
You can opt out from the selling or sharing of your personal information by disabling cookies in your Cookie Preference Settings and clicking on the Do Not Sell or Share My Personal Information link on our homepage.
We provide detailed information in our privacy notice on the type of personal information we process, in particular sensitive information as defined by the CCPA.
If you are a resident in the European Economic Area, the data controller of your personal information is Termly. We have appointed DataRep to be our representative in the EEA and UK. You can contact them directly regarding the processing of your information by Termly Inc., by email at [email protected], or by visiting their dedicated contact page.
If you have questions or comments about your privacy, you may contact our Data Protection Officer at [email protected], or a representative in the EEA/UK via our dedicated portal.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details on the European Data Protection Board’s list of supervisory authorities and the UK’s Information Commissioner’s Office Make a Complaint Page.
How is the personal data of your users handled by our Consent Management Platform?
When you use our Consent Management Platform – including our cookie scanner, cookie banner, and consent manager – the personal data of your users are processed by Termly’s app.
When collecting your users’ consent, our platform first processes their location to determine which consent banner to display according to the parameters you set. Once your users have chosen their consent preferences, their consent logs are created in our app.
Consent logs include the following personal data of your users:
IP address anonymized
IP country, Browser/device version
Consent date & time
Consent page url
Only you, and in some limited instances Termly employees, may have access to this information. Consent logs are stored and encrypted on Amazon Web Services’ servers in the United States.
How is the personal data of your users handled by our DSAR form?
When your users submit a privacy request through our DSAR portal – part of our Consent Management Platform DSAR Manager – their personal data are processed by Termly’s app.
Privacy requests submitted through this portal include the following personal data:
Any information submitted on the form such as request type, agent requesting, relevant law, etc.
Only you, and in some limited instances Termly employees, may have access to this information. DSAR forms are stored and encrypted on Amazon Web Services’ servers in the United States.
How does Termly handle your privacy requests?
When you submit a privacy request – either by email, through our dedicated portal, or any other channel – we will automatically send you a confirmation that we have received it.
Depending on the type of request you make, your location, and the applicable legislation, we will let you know the applicable time for us to treat your request.
Once we have completed it, we will send you a confirmation.
Should you sign a Data Processing Agreement with Termly?
Yes, we recommend you sign a Data Processing Agreement with us. It’s a requirement under the GDPR and the CCPA — known as a Service Agreement — and it sets out the terms on which you may request us to process personal data on your behalf.
If you are using our services, we provide a Data Processing Agreement. We encourage you to contact us to make sure that our processing and data protection practices are in line with your organization’s.