Frequently Asked Questions and Answers from Termly’s Legal Experts

What is a no refund policy?

A no refund policy is a policy stating that your business does not provide compensation for purchased products or services customers wish to return. A no refund policy should clearly explain which items the policy applies to, when the no refund policy takes effect, and whether there are exceptions.

Related Questions

Be upfront about your no refund terms.

Write your no refund policy using plain language so users can know what to expect. Make the policy apparently before a customer makes a purchase.

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Jona, Senior Product Manager @ Termly

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