How is the personal data of your users handled by our Consent Management Platform?

When you use our Consent Management Platform – including our cookie scanner, cookie banner, and consent manager – the personal data of your users are processed by Termly’s app. When collecting your users’ consent, our platform first processes their location to determine which consent banner to display according to the parameters you set. Once your users have chosen their consent preferences, their consent logs are created in our app. Consent logs include the following personal data of your users: • User ID • IP address anonymized • IP country, Browser/device version • Cookie preferences • Consent date & time • Website url • Consent page url Only you, and in some limited instances Termly employees, may have access to this information. Consent logs are stored and encrypted on Amazon Web Services’ servers in the United States.

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Privacy Center

Q: How is the personal data of your users handled by our DSAR form?

When your users submit a privacy request through our DSAR portal – part of our Consent Management Platform DSAR Manager – their personal data are processed by Termly’s app. Privacy requests submitted through this portal include the following personal data: • User ID • Website ID • User name • User email • Time submitted • Any information submitted on the form such as request type, agent requesting, relevant law, etc. Only you, and in some limited instances Termly employees, may have access to this information. DSAR forms are stored and encrypted on Amazon Web Services’ servers in the United States.

Q: How does Termly handle your privacy requests?

When you submit a privacy request – either by email, through our dedicated portal, or any other channel – we will automatically send you a confirmation that we have received it. Depending on the type of request you make, your location, and the applicable legislation, we will let you know the applicable time for us to treat your request. Once we have completed it, we will send you a confirmation.

Q: Should you sign a Data Processing Agreement with Termly?

Yes, we recommend you sign a Data Processing Agreement with us. It’s a requirement under the GDPR and the CCPA — known as a Service Agreement — and it sets out the terms on which you may request us to process personal data on your behalf. If you are using our services, we provide a Data Processing Agreement. We encourage you to contact us to make sure that our processing and data protection practices are in line with your organization’s.