Frequently Asked Questions and Answers from Termly’s Legal Experts

What is a shipping policy?

A shipping policy is a statement that explains how your business’s shipping process works for product orders and deliveries.

A shipping policy usually includes information about the following:

Available shipping options
Estimated shipping costs
International shipping options
Expected delivery timelines
Shipping restrictions and/or limitations
Policies for missing, damaged, or lost items
Return shipping guidelines or link to return policy
Warranties and other details

Generate a Free Shipping Policy

Related Questions

Do I need a shipping policy? Do you have to have a return policy? How do I create a shipping policy on Shopify? How do you explain no refund policy? Is it legal to offer a no return policy? What is a no refund policy?

Have a shipping policy if you offer by-mail returns.

Even if you don’t offer product delivery, fill in a shipping policy template to specify return costs, return shipping responsibilities, and your return address if you offer by-mail returns.

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Raffaele, Head of Marketing & Partnerships @ Termly

Termly allows our users to focus more on their business instead of spending countless hours figuring out data privacy compliance. - Raffaele, Head of Marketing & Partnerships @ Termly