Frequently Asked Questions and Answers from Termly’s Legal Experts

What is a shipping policy?

A shipping policy is a statement that explains how your business’s shipping process works for product deliveries and returns. A shipping policy usually includes information about the following:

  1. Shipping costs
  2. Return shipping guidelines
  3. International shipping
  4. Expected delivery times
  5. Shipping restrictions
  6. Missing, damaged, or lost items

Related Questions

Have a shipping policy if you offer by-mail returns.

Even if you don’t offer product delivery, fill in a shipping policy template to specify return costs, return shipping responsibilities, and your return address if you offer by-mail returns.

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Jona, Director of Product @ Termly

Termly allows our users to focus more on their business instead of spending countless hours figuring out data privacy compliance. - Jona, Director of Product @ Termly